Professional Logo Design That Builds Your Brand Identity

Turnaround time depends on the package and project complexity. Our Essential package typically takes 1-2 weeks, while our Basic and Professional packages take 2-3 weeks from initial consultation to final delivery. The timeline also depends on how quickly you provide feedback and approvals at each stage. For urgent projects, we can accommodate rush orders with minimal extra cost—typically a 10-20% surcharge. We'll always give you a clear timeline during your initial consultation.

All of our packages include 2 concepts. Additional concepts can be provided but this can delay the delivery date of the project.

You'll receive high-resolution logo files optimized for all uses. Our Essential package includes PNG and JPG formats. Our Basic package adds PDF files. Our Professional package provides the complete suite: PNG, JPG, PDF, EPS, and SVG—ensuring compatibility across print, digital, signage, and all media platforms. All files are provided at 300 DPI for professional print quality, with web-optimized versions included where appropriate.

Your satisfaction is our priority. Throughout the design process, we maintain open communication and gather your feedback at every stage to ensure we're heading in the right direction. Our colleague quality review process also catches any issues before final delivery. If the final design doesn't meet our quality standards or your expectations, we'll work with you to make it right—whether that means further refinements or revisiting the design approach. Our 100% customer retention rate reflects our commitment to delivering logos our clients love.

We primarily use licensed Adobe Illustrator and InDesign—industry-standard professional design software that ensures your logo is created as a true vector graphic, meaning it scales perfectly to any size without losing quality. However, if you have a strong preference for Canva or need files in that format for easy in-house editing, we're happy to accommodate. We'll discuss the best approach for your specific needs during the consultation.

Absolutely. Logo refreshes are a common request, whether you're modernizing an outdated design, simplifying for better versatility, or evolving your brand while maintaining recognition. We'll review your existing logo, discuss what's working and what needs updating, and create refined concepts that honor your brand's heritage while bringing it forward. The process is similar to creating a new logo, with the added benefit of building on established brand equity.

To create a logo that truly represents your business, we'll need to understand your company, brand values, target audience, and design preferences. During our virtual consultation, we'll discuss your business goals, gather any existing branding guidelines, explore competitor insights, and collect inspiration or reference materials you have in mind. If you have specific colour preferences, fonts you love (or hate), or examples of logos you admire, those are helpful too. Don't worry—we'll guide you through everything we need during the consultation process.

Yes. It includes comprehensive brand usage guidelines covering logo placement, spacing, colour specifications, and best practices. For clients needing more extensive brand guidelines—including typography systems, tone of voice, imagery style, and full brand application examples—we offer this as an additional service or through our retainer packages. Brand guidelines ensure consistency across all your marketing materials and are especially valuable if multiple people will be using your logo. We're happy to discuss your specific requirements during consultation.

* PDF - Universal format for print and digital

* EPS - Vector format for professional printing

* SVG - Scalable vector for web use

* PNG - Transparent backgrounds for digital

* JPG - Standard web format